FREQUENTLY ASKED QUESTIONS (FAQS)

Frequently Asked Questions

Here are quick answers to the questions our community asks most often:

1. How do I know which size to order?

We offer tailored size charts on each product page with chest, shoulder, and length measurements in both inches and centimeters. For a relaxed, modern streetwear aesthetic, we recommend ordering your standard size. For an oversized fit, size up one grade.

2. How does bKash / Nagad verification work?

When placing an order using bKash or Nagad Send Money, simply transfer the exact order amount to our Merchant / Personal number shown at checkout and enter your Sender Mobile Number and Transaction ID (TrxID). Our system verifies the transaction within minutes and sends you an instant confirmation.

3. What makes PaliRoots craftsmanship unique?

Our apparel and jewelry celebrate authentic Palestinian heritage, utilizing traditional Tatreez geometric motifs, premium breathable ring-spun combed cotton, and durable gold/silver ionic plating that resists tarnishing.

4. Can I modify or cancel my order?

Orders can be modified or canceled as long as they have not yet been dispatched to our courier partner. Contact our team immediately on WhatsApp with your Order ID.